Frequently Asked Questions
About the Quarterly Payment Plan

Q. When will the quarterly payment plan be available?
A. The Quarterly Payment Plan is now available!

Q. Am I eligible to be apart of the quarterly payment plan?
A. Any licensed dental hygienist wishing to join ADHA as an “Active Member” or “International Member” are eligible to be apart of the quarterly payment plan. All current ADHA members can access the quarterly payment plan ONLINE.

Please Note: Any new, former or lapsed ADHA members will have to contact ADHA member services by phone to join the quarterly payment plan.

Q. I am a current ADHA member, how do I access the quarterly payment plan?
A. The quarterly payment plan is available online ONLY to current ADHA members. Current ADHA members will be able to access the quarterly payment plan “opt in” option within 90 days of their current expiration date ONLY. If you are a current member and wish to change your billing to quarterly you will need to follow the instructions below:

• Log into your member only account by visiting: http://www.adha.org/news/real.htm
• Click the “Pay My ADHA Dues” link on the top right hand side of your profile
• Below your total dues you will see the option to “add to basket” – Annual Dues or the option to “add to basket” – Quarterly Payment Plan
• Choose “add to basket” – Quarterly Payment Plan
• Follow the steps to complete your check and you are all set!

Q. Can I write checks to make my quarterly payments?
A. No. The quarterly payment plan will be fully automated and electronic based only. This means that in order to participate in the quarterly dues payment plan the applicant must utilize a credit card only. Debit cards and checks will not be accepted. (Note: debit cards with a Visa or Mastercard logo may be used)

Q. When will the quarterly payment plan be available for enrollment if I am a renewing Member?

A. The quarterly payment plan option will be available to members for 90 days before the expiration date. So for the summer cycle, enrollment will be open from 4/1/yyyy-6/30/yyyy, and for the winter cycle enrollment will be open 10/1/yyyy-12/31/yyyy.

For example, if you are on the winter cycle, and pay your first quarterly payment, it will be applied towards the first quarter of the winter cycle (or January 1-March 31st). Or if you are on the summer cycle, and you pay your first quarterly payment in April, it will be applied to the first quarter of the summer cycle (July 1st-September 30th).

Any current member wishing to join the QPP who has missed their enrollment period will be eligible to join the QPP in the following enrollment period only. These members will show a lapse in membership by doing so. To join the QPP and avoid a lapse in membership the member has the option to pay a cycle change payment (1/2 annual dues amount) to bring them current for the next cycle that will be open for QPP enrollment.

For example, if you call ADHA on March 1, 2010 to join QPP and you are an active renewing member with a paid through date of 12/31/2009, you will have to join the next QPP enrollment period which would be summer cycle. At this point your first payment will be processed 4/1/2010 for the period 7/1/2010 – 9/30/2010. Thus, your membership will show a lapse between 1/1/2010 – 6/30/2010. To avoid a lapse in membership you are able to make a cycle change payment for the six month lapse period that would be ½ of your annual dues amount.

Q. When can I enroll in the Quarterly Payment Plan if I am a New or Reinstating Member?

A. Anyone calling to join ADHA who is a Reinstating or New ADHA member may join the Quarterly Payment Plan at anytime.

Any new or reinstating member joining during an open enrollment period (4/1 – 6/30 or 10/1 – 12/31) will be enrolled and a charge will be reflected on their credit card upon sign up.

Any new or reinstating member joining the QPP outside of our two enrollment periods will be “floated” meaning their membership will become active upon enrolling in the QPP, and they will be placed in the next billing cycle (summer or winter). An active paid through date will not be officially recorded until the first payment has been made.

For example, if you call to join QPP as a new member on March 1st you will be enrolling outside of an enrollment period. The next QPP open enrollment period will be for summer cycle and enrollment will begin April 1st. ADHA will take your billing information on March 1st and you will become an active member right away. On April 1st your first quarter payment will be charged for the period 7/1 – 9/30. At that point your membership record will update and you will then officially have a membership paid through date of 9/30/2010.

Q. When will the quarterly payment plan be available for enrollment?
A. The quarterly payment plan option will be available to members for 90 days before the expiration date. So for the summer cycle, enrollment will be open from 4/1/yyyy-6/30/yyyy, and for the winter cycle enrollment will be open 10/1/yyyy- 12/31/yyyy.

For example, if you are on the winter cycle, and pay your first quarterly payment, it will be applied towards the first quarter of the winter cycle (or January 1-March 31st). Or if you are on the summer cycle, and you pay your first quarterly payment in April, it will be applied to the first quarter of the summer cycle (July 1st-September 30th).

Q. Are there transaction fees for the quarterly payment plan?
A.Yes. The Credit Card transaction fee is to be born by the member and will be $3.00 per quarter.

Also, members on the quarterly payment plan who drop membership and then reinstate in a subsequent quarter in that same annual billing cycle will be charged a $15 processing fee.

Q. Will I still receive a plastic membership card?
A. No. Members on the quarterly payment plan will not receive membership cards, but will rather receive an email with a link to their print-on-demand membership card.

Q. Will I still receive dues notices in the mail?
A. No. Members will only receive electronic notices of payment due dates.

Q. How will quarterly payment plan members be counted for the state delegate count?
A. Members must pay all four quarters of annual dues in order to be counted towards the state delegate count.

Q. How will members on the quarterly payment plan tract their “consecutive years”?
A. Members must pay all four quarters of annual dues to be counted towards their “consecutive years”.

Q. When are members on the quarterly payment plan dropped for non payment of dues?
A. Members on the quarterly payment plan will be dropped for non-payment of dues at 30 days.

Q. Will I be automatically renewed on an annual basis on the quarterly payment plan?
A. Yes. Annual automatic renewal will occur for members who renew online unless the member specifies otherwise. Note: Members will receive an email prenotification of annual renewal instead of a mailed dues notice..